Registration settings
The rules registration runs under: open or closed, capacity, approval, and how someone signs in afterwards.
What it is
The switches around self-registration — whether it is open, how many people it will take, whether sign-ups need approving — and the method attendees use to get into the app afterwards.
When to use it
This is the screen you come back to. The rest of registration is set up once; this changes as the event fills.
Before you start
- At least one ticket type, if you are selling or issuing anything. Read the guide
- The fields you want to ask for. Read the guide
Try it — this is a sandbox, nothing here is real
Run registration up to capacity, and meet the two settings that most often lock the wrong people out.
The rules screen, mid-campaign.
300
Capacity
300
Registered
Closed
Status
Registration is closed
This event is full.
0
Approved
84
Waiting
84 people cannot sign in
An unapproved sign-up is a request, not an attendee. They received no ticket and the app will not let them in.
Ticket not found
Check the code on your pass.
Sign-in method and registration are separate decisions. Changing the method mid-campaign changes what every existing attendee needs in order to get in.
Versioned
Every save here is snapshotted. If a change turns out wrong you restore the previous version rather than reconstructing it.
Click a control above. One of them is the mistake people actually make — take it on purpose.
Step by step
- 1
Open or close registrationRegistration → Event Registration Setting → Registration Setting
Closing stops new sign-ups immediately. People already registered are unaffected.
- 2
Set a capacity
A hard cap across the event. Reaching it closes registration on its own.
Tip. Set it slightly under the room's real capacity. Nothing recovers a room you oversold.
- 3
Decide whether to approve
With Review each registration on, a sign-up is a request. They get the Pending email and cannot sign in until you approve them. Approve or decline them under Registration → Attendees → Approvals; the card on this screen links there and says how many are waiting. Switching back to Approve automatically admits new sign-ups only. Anyone already waiting stays in the queue until you decide.
Careful. Approval is manual. Turn it on only if someone is actually going to check the queue.
- 4
Choose how people sign in
Ticket QR, ticket QR plus an emailed code, an email magic link, or no sign-in at all. This is separate from *how they registered*.
Careful. Ticket-based sign-in needs the attendee to exist. Self-registration creates them; an external ticketing system does not until you import.
- 5
Send a one-click sign-in linkSettings → Attendee Login
All three sign-in methods — QR instant login, QR + email code and the email link — are on until you turn one off. With QR instant login on, every attendee has a personal link that opens the app already signed in, with no QR to scan. Copy it from their panel under Registration → Attendees, or put
{{login_url}}in a registration email so each person gets their own. With QR instant login off,{{login_url}}is the ordinary sign-in page. Anyone holding a badge QR or that link is signed in as its owner, so if you want a second step, turn QR instant login off and keep QR + email code.Careful. The link works like the attendee's badge QR: anyone who opens it is signed in as that person. Send it only to them, and never paste it into a group message or a shared page.
- 6
Hide Register on the sign-in pageSettings → Attendee Login → Self-registration
Tick Hide Register on the sign-in page to remove *Not registered yet? Register* from the sign-in page. Registration itself stays open and linked everywhere else. To stop sign-ups completely, turn off Allow attendees to register in the app instead. The option is off by default.
When it goes wrong
Every one of these has happened to someone. Symptom first, because that is what you will have.
Approval left on with nobody watching itblocker
Sign-in method does not match how people registeredblocker
Registration closed on its owngotcha
Closed registration, expecting existing attendees to be locked outgotcha